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ExperienceExpand the plus signs on each role to get a closer insight on the nature of my delivery whilst in those positions.
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Work Experience
EUROPEAN PATENT OFFICE - Current
Unified Communications Consultant Architect
Unified Communications Consultant Architect
- Plan, Design & Implementation Office 365 and Hybrid solutions and services.
- Implement Microsoft Teams Rooms, Cisco Webex video conferencing.
- Complex integrations with other communication systems or enterprise work management systems, as Anywhere 365 and Public Telephony Networks
- Creating documentation, proof of concept and processes
- Implement Microsoft Teams Rooms, Cisco Webex video conferencing.
- Complex integrations with other communication systems or enterprise work management systems, as Anywhere 365 and Public Telephony Networks
- Creating documentation, proof of concept and processes
Tieto EVRY
Unified Communications & Collaboration, Specialist
Unified Communications & Collaboration, Specialist
- Plan, Designing and implementing SfB 2015, Microsoft 365 (Teams & SfB Online)
- Design & Implementation of new environments, Change Management and running RAPs & GDPR controls.
- Managing and configuring Microsoft 365, Skype for Business 2015, Lync Server 2013, Lync Server 2010.
- Cisco Unified Communication Managers and Cisco TelePresence Management Suite with Cisco voice & video endpoints.
- Cisco and AudioCodes Voice gateways using SIP/SCCP/H.323/ISDN protocols
- Configuring & managing Call Center Solutions like Microsoft, Polycom, Logitech, Pexip
- Enterprise Video Conferencing, as room system solutions.
- General understanding complex integrations with other communication systems or enterprise work management systems, as Genesys, CallGuide, Contact Centers, DNA, Switchboards and Public Telephony Networks
- Azure Microsoft .NET, Azure Connectors, GitHub MS Bot DevOps.
- Creating documentation, knowledge bases and processes
- Internal trainings for 1st and 2nd tear
TIETO CZECH
Specialist, Windows Operations
Specialist, Windows Operations
- Responsible for customer support and maintenance for windows server platform
- Managing and configuring Windows Server 2008/2012, Linux
- 2nd troubleshooting, customer support
- Creating documentation and processes
- Managing of disks
- Patching CU's & monitoring
- DHCP, DNS, IIS, Firewall, AD and Group Policy, CA, EFS, IPSec, ILO, Hyper-V, VMware
Project Experience
- Upgrade Lync 2013 Skype for business 2015 on-premise.
- Plan, Design implementation Skype for business 2015 Enterprise/Standard environments
- Plan, Design implementation Pexip videoconferencing solution & Azure VCI connector
- Polycom & Microsoft MTR solution replacement and product build
- Upgrade Skype for business 2015 on-premise to Skype for business 2019
- Transition to continues service for O365 customers.
- MS Teams - Direct routing AudioCodes SBC
- Enabling Hybrid solution for environment and migrating, transition to O365.